iPod & iPad


Setup & User Guide for SMS Global

Set up a new account on the smsglobal.com website

Note: SMSGlobal cannot send your passcode to your iPad. You must use a mobile phone to receive it via SMS.

Change to your country or region from the dropdown menu, and then follow the links to open a new account. You can use Safari's history or thumbnail pages to easily switch between this page and SMSGlobal.

Choose your desired username and password, and enter a mobile telephone number (International format) to receive your passcode. If you don't have a phone, just use a friend's or relative's. You can use this validated phone number with the 'Reply-to-Phone' feature.

Enter the email address where you would like to receive your SMS messages. This can be your regular email account, or a special one just for texting.

For example, you might want to use a separate account if you normally read your email with Safari using a webmail service. For the fastest responses, use a push-email app and an account whuch supports push, such as MobileMe, Gmail or Yahoo. You can then receive a visible, audible or vibrate alert when a reply arrives, just like a phone.

Your Profile

Set up the rest of your account profile as in the screenshot on the left. Low-balance alerts are optional as Real SMS shows your credit balance on the screen.

Real SMS overrides the message-split size field, automatically splitting long messages only if necessary up to a maximum of 612 characters. Such a message will cost you 4 credits.

Using Real SMS

The first time you use Real SMS you will be prompted for your SMSGlobal username and password (SMSGlobal is the default choice in the picker). You can also enter your authorised phone number here to receive replies. This is your usual phone number. Do not add a country code.

Tap 'Done' and pick your home country from the list. Real SMS uses this information to automatically add the correct country code for you before sending, so you don't have to.

Make your choice and the app is ready for you to use the first of your 25 free credits.

Number Formats

Enter local telephone numbers normally just as you would with a mobile phone. Do not add a country code.

International telephone numbers must be entered into the To: field in the standard +country code - area code - number format. You must also use this format for International telephone numbers stored in your Contacts. (Real SMS only uses the '+' sign to detect when you are texting a number outside your own country. It is not transmitted to SMSGlobal.)

Splitting Long Messages

Real SMS can automatically split messages longer than a standard SMS (160 characters) into multiple separate SMS messages. You pay for each SMS. If you exceed the maximum message length you will receive an audible alert to give you the choice of continuing or editing the text. You cannot enter more than 612 characters. This feature is network-dependent, cannot be used together with Unicode messaging, and may not be available in your recipient's country.

Unicode Messages

SMSGlobal recognises and accepts Unicode messages automatically. This means that even if your 'Send Unicode' switch is in the 'Off' position, if you include any non-latin characters in your message, it will be converted to Unicode at the gateway server. This reduces the maximum message length (to 70 characters) and if unintentional, will probably result in the receiver's phone not being able to display the message. There is a list of standard GSM (non-Unicode) characters here.

If you mainly send Unicode messages, you can change the default position of the switch using your iPad Settings app. Unicode support is network-dependent and may not be available in your recipient's country.

Error Messages

Misconfiguration or wrong numbers are the most usual causes of error messages. The error codes returned by the gateway server can be decoded by visiting the appropriate page on the SMSGlobal website.

If you get network errors for local texting, open the iPad Settings app and scroll to Real SMS. DialCode should be your own country's International dial code e.g. +61 for Australians. You can edit it if necessary. Also make sure that your Reply-to-Phone number is one authorised by SMSGlobal and that you did not add a country code.

Here's a tip: if you get a code 102 back when trying to send one of those expensive texts to TV game shows, competitions and the like, try putting + in front of the number (i.e. treat it as an international number) - you might slip under the radar and only get charged one credit.

Note that 'Message Sent OK' on your iPad only means 'the message has been successfully delivered to the gateway server', not that it has necessarily been received by the addressee. You can get Status updates delivered to your email address but, as warned on the website, this can generate a very large amount of email.

Note: The supported carriers operate public SMS gateway services, and know nothing about your Real SMS app. Contact them only for account-related issues such as passwords etc. If you encounter difficulties using Real SMS, please follow the troubleshooter link below.

For further information, there is also a FAQ.